- customer service
- temperature setting
So far so good
The product arrived quickly and was very well packaged. The unit looks great (love the blue) and appears well made. I haven't had a chance to cook with it yet, but will do so soon. Thanks, Doreen
Great immersion heater
This is my 2nd immersion heater. I purchased a larger one from another company a few months ago, and realized it was too bulky for most of my normal cooks. Plus, I wanted more than one for multiple temp cooks. The Greater Good precision cooker is easy to use and holds water temperature great. I love the dial, it's one of the reasons I bought it. It's easier to "dial in" the settings compared to my other cooker which has a touch screen- I'm either over/under shooting the setting I want, or taking forever pressing the screen one degree at a time. Rotating a dial is much better. I never have a need to change temperature if I'm not in the kitchen, so the lack of wireless control is fine with me. Keeps cost and complexity down. Overall a great little cooker. If I can convince my wife, I'll probably buy another one in the future.
My son got this as a birthday present. He sent me pictures of the steaks he has been making!!!! Yummy! Said they were the BEST steaks he’s ever made!
Outstanding Quality Device
I purchased this device after having issues with a different branded circulator. I am very happy with the quality, performance, packaging and customer service of the GG brand. One feature that I think will be very helpful is it's ability to be manually calibrated, but I haven't had to do that yet as the temperature setting is spot on. I noticed that the impeller on this circulator is made of stainless steel, rather that plastic ones found on other brands. I wish this unit could be adjusted height-wise like other brands, but that is not a deal breaker. When I placed my order, I noticed that the web site incorrectly charged me the incorrect amount of sales tax for my area; I emailed customer service and they swiftly and gladly corrected the matter. GG seems like a very good company to do business with.
New way to cook
Never cooked with this method, so far we have found it to be an interesting change. Fish was done perfectly, consistent heat/texture throughout. Not sure about cooking in plastic, so looking for a reusable bag, hint hint.
Great product and awesome packaging
This is a wonderful kitchen tool. I made a Strip Steak. I like my steaks medium rare and sometimes that can be a challenge. The Sous Vide made it easy, simple and it came out perfect with no effort. I love it.